Our Covid-19 web pages www.southglos.gov.uk/coronavirus include information about local community groups that are helping vulnerable people across the district, changes to council services due to the outbreak, and a regularly updated FAQs section. We ask that wherever possible you first check to see if the information you need is available there.
We have a new Freephone number for queries about the council’s Covid-19 response as we want to be able to provide priority support to those who do not have access to our website.
The number is 0800 953 7778 and we can be contacted 08.45 to 17.00 Monday to Thursday and 08.45 to 16.30 Fridays. Our trained contact centre staff will answer calls and provide information as well as directing you to the right place for the right help. This line is only for Covid-19-related queries and we expect it to be very busy. For all other telephone enquiries, please continue to use our main contact centre number: 01454 868009.
For further contact details see our Covid-19 keeping in touch information