Getting help

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Getting help 2019-09-18T10:40:18+01:00

Children – Getting help

  • Try talking to a parent or carer, or another adult you trust…it’s better out than in!
  • Childline is a helpline for children to talk about any problems 24 hours a day, 7 days a week – call free on 0800 1111 or visit
  • If you are in an emergency and there is risk to life (yours or someone else’s) call 999
  • To report any concerns about the safety or welfare of a child or young person call 01454 866000

Help in South Gloucestershire

The A-Z section includes more information on each topic.

School can help with your wellbeing – just ask a teacher or another member of staff. Most schools also have a nurse who can help with mental wellbeing.

Off the Record – free and confidential mental health support for 11-25 year olds. You can find out more on the website, by calling 0808 808 9120 or by emailing

GP – you can visit your doctor or nurse to talk about any worries or concerns you have about your health and wellbeing.

Bourne Family Project – 1 to 1 play therapy for 3 – 14 year olds. 0117 9478441, l (contribution required).

Bridge Foundation – individual and family counselling – 0117 942 4510 (charges apply).

Help Counselling – for 9 to 25 year olds, based in Yate and Bristol.  0117 950 2511 (contribution required).

Other information and support

Youth Wellbeing Directory: list of local and national organisation

Childline: free helpline for children 24/7 – 0800 111

Reading Well; Shelf Help: a list of recommended books to help young people deal with a range of issues, available in all libraries.

Young Minds Crisis Messenger: free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258.

Bright ideas for young people – getting the best out of CAMHS. Produced by Barnardo’s HYPE service; empowering children and young people who use community health services: