Concerned about an adult?

01454 868007 ‐ Monday to Friday 9am ‐ 5pm

01454 615165 ‐ Out of hours and at weekends

In an emergency please ring 999

Concerned about a child?

01454 866000 ‐ Monday to Thursday 9am ‐ 5pm

01454 866000 ‐ Friday 9am ‐ 4.30pm

01454 615165 ‐ Out of hours and at weekends

In an emergency please ring 999

The Right Help in the Right Way at the Right Time (Threshold Document)

The Right Help in the Right Way at the Right Time was updated in November 2023.

‘The right help in the right way at the right Time’ is a guide for practitioners and managers in South Gloucestershire from all organisations.  It aims to help ensure the needs of children are being met in the best way from those who need low level help to those at risk of significant harm.

This tool aims to help professionals and families to work well together.

Some Frequently Asked Questions are available here