Concerned about an adult?

01454 868007 ‐ Monday to Friday 9am ‐ 5pm

01454 615165 ‐ Out of hours and at weekends

In an emergency please ring 999

Concerned about a child?

01454 866000 ‐ Monday to Thursday 9am ‐ 5pm

01454 866000 ‐ Friday 9am ‐ 4.30pm

01454 615165 ‐ Out of hours and at weekends

In an emergency please ring 999

ICON: Infant Crying Resources

ICON is about helping people caring for babies cope with crying.

ICON stands for

I     Infant crying is normal

C    Comforting methods can help

O    Its ok to walk away

N    Never, ever shake a baby

Research points to persistent crying in babies being a potential trigger for some parents/care givers to lose control and shake a baby.  It also shows that around 70% of babies who are shaken are shaken by men.  So any prevention programme should include male caregivers and use the best opportunities to reach them as well as support all parents/caregivers with information about crying and how to cope with a crying baby.

In South Gloucestershire, we have had Child Safeguarding Practice Reviews where babies have been harmed as a result of shaking.  Part of the learning has been to ensure every practitioner knows about the ICON messages and can offer advice to a parent or carer.