Concerned about an adult?

01454 868007 ‐ Monday to Friday 9am ‐ 5pm

01454 615165 ‐ Out of hours and at weekends

In an emergency please ring 999

Concerned about a child?

01454 866000 ‐ Monday to Thursday 9am ‐ 5pm

01454 866000 ‐ Friday 9am ‐ 4.30pm

01454 615165 ‐ Out of hours and at weekends

In an emergency please ring 999

Locality social work teams

Working with children, young people and families to provide social work support and assistance.

There are two Locality social work teams (North and South) that are based in the Patchway (North) and Kingswood (South) Hubs respectively. The teams work with children, young people and families, providing social work support and assistance.

Help and advice

Children’s locality social work teams can work with children and young people aged 0 –18 who are considered to be in need or at risk of harm. We offer advice to anybody who may have concerns for their own children, or anybody else’s children that they believe are having difficulties or are at risk of harm. We will help you with many problems you may have and, if we can’t give you advice ourselves, we will try and give you details of someone who can.

If I am concerned that a child is being abused, what should I do?

All people who come into contact with children have a duty to safeguard and promote the welfare of children. This means that you have a right to be concerned for a child and the right to bring it to the attention of those who can help. If you are concerned that a child is at risk of immediate harm then you should call the police. If your concerns are not of an immediate nature then you should report possible abuse or for general advice please call 01454 866000. We will ask you for details of the child such as their name and where they live and about the nature of your concerns. A social worker will contact you to talk about your concerns to enable us to have as clear a picture as possible. The referral will then be investigated to make sure the child is protected from harm. We will make every effort to ensure that your concerns are confidential as far as our investigation allows.

North locality social work team

The North locality social work team offers a social work service to children and young people in the Yate, Filton, Patchway and Bradley Stoke areas. The team works with children, young people and families, providing social work support and assistance.

Both initial and core assessments are undertaken by qualified social workers who inform of action plans identified to meet individual needs, reduce risks and promote strengths. This is achieved by working in partnership with relevant agencies, children and young people and their families. Where children are deemed to be suffering significant harm at home the team will look to the wider family network before placing children and young people in public care whether this be through the child protection or court process.

South locality social work team

The South locality social work team offers a social work service to children and young people in the Kingswood and Cadbury Heath areas who may be in need of support, need of protection or are unable to remain with their families and come into public care. This involves working with children and parents to identify what services are best put in place to maintain children safely within their family and local community. The team endeavours to work in partnership with families but there are situations where there is a need to safeguard children from being subject to significant harm which might lead to a multi-agency child protection conference or in some instances putting the matter before a court.