Concerned about an adult?

01454 868007 ‐ Monday to Friday 9am ‐ 5pm

01454 615165 ‐ Out of hours and at weekends

In an emergency please ring 999

Concerned about a child?

01454 866000 ‐ Monday to Thursday 9am ‐ 5pm

01454 866000 ‐ Friday 9am ‐ 4.30pm

01454 615165 ‐ Out of hours and at weekends

In an emergency please ring 999

Early Help Assessment and Plan

South Gloucestershire’s Early Help Strategies aim to support children, young people and their families at the first signs of need to help improve outcomes and ensure they are safe, happy, healthy and well educated.

This information is written for professionals using the Early Help Assessment and Plan (EHAP) process in South Gloucestershire. For information about EHAP for families, please see our Find information website.

In South Gloucestershire we have an agreed Common Business and Delivery Process (CBDP) to use to assess the needs of children, young people and their families, and intervene early to improve outcomes. We want to ensure children, young people and their families are provided with integrated, accessible and equitable services which are designed to keep them safe, healthy and inspired to do the very best they can.

After agencies have used their own internal assessments and interventions, the next stage is to use the Early Help Assessment and Plan in order to involve partner organisations or support services in the wider assessment of need, and planned interventions in an integrated action plan and review.

Used in connection with the The Right Help in the Right Way at the Right Time (Threshold), the needs of a child, young person or family can be clearly identified and the process of providing or accessing support services can begin.

More detailed information can be found in the Early Help Strategy 2019-2024

Parents, carers and family members living in South Gloucestershire have free access to expertly designed online learning and resources on nurturing emotional health and wellbeing so that our children can thrive as kind, sociable and emotionally aware people throughout their lives. For the full details and information on how to access the online learning, please visit:

and enter our exclusive South Gloucestershire ACCESS Code: CONCORDE.

EHAP documents

EHAP Examples

EHAP FAQs and process Guidance

EHAP Information for parents/carers

EHAP Funding

Outcomes framework

EHAP E-module

The e-module contains everything you need to know about Early Help Assessment and Plans (EHAPs).

The course has ten sections, and it is recommended that professionals who are new to South Gloucestershire Council or those who have not been involved in the EHAP process before, complete them all in numerical order. Once completed, professionals can use the course as an ongoing support tool and resource, which they can refer to at any time in order to refresh their knowledge of the EHAP process.

An EHAP can be started by any professional who works with children and families in South Gloucestershire. After completing this course, professionals should feel confident starting an EHAP, being a lead professional and running an EHAP successfully.

You can access the EHAP e-module here